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Contact One Call Center is a family business that has been providing 24/7 answering services to businesses throughout the United States and Canada for over 43 years. Founded by Judy Wood in 1980, Contact One started as a small Arizona-based answering service focused on delivering high-quality customer service. Over the years, the company has grown to serve clients in all 50 states and beyond.
The team at Contact One Call Center is dedicated to providing seamless human response and being an extension of their clients' teams. They carefully select and train their agents to be knowledgeable, competent, and personable. With agents based in Tucson, Arizona, Contact One ensures that they can provide reliable service regardless of weather conditions.
Contact One Call Center has received numerous awards and accolades for its commitment to quality, expertise, and professionalism. Notably, they have been recognized with the Association of TeleServices International's Award of Excellence 15 times and the Call Center Award of Distinction 7 times.
Overall, Contact One Call Center offers a wide range of services including virtual receptionist services, appointment setting, medical answering services, call center support, and live chat support. They are dedicated to providing value to their clients and maintaining high levels of customer satisfaction.